Serving Alton, TX and surrounding areas. (956) 797-6226
Effective Date: January 1, 2026
By accessing or using the website located at altonconcretepolishingandepoxyflooring.com (the "Site"), operated by Alton Concrete Polishing & Epoxy Flooring ("Company," "we," "us," or "our"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use the Site.
These terms apply to your use of the Site and any services you request through it. They do not replace any written service agreement you may sign directly with us - in the event of a conflict between these terms and a signed contract, the signed contract governs.
Alton Concrete Polishing & Epoxy Flooring is a concrete flooring contractor based in Alton, TX. We provide concrete flooring services including but not limited to epoxy floor coatings, polished concrete, stained concrete, concrete resurfacing, surface preparation, and related work for residential and commercial properties.
This Site is used to provide information about our services and to allow prospective customers to request estimates. Using this Site to submit an inquiry does not constitute a service agreement. A binding agreement is only created when both parties have signed a written contract or work order.
Estimates provided by Alton Concrete Polishing & Epoxy Flooring - whether by phone, email, or in person - are based on information available at the time of assessment. Estimates are not binding quotes unless provided in writing and signed by an authorized representative of the Company.
Final pricing may differ from an initial estimate if the scope of work changes, if conditions discovered during the job require additional preparation or materials, or if the customer requests changes after work has begun. Any price changes will be communicated to the customer before additional work proceeds.
Once a job is scheduled, we ask that customers provide at least 48 hours notice if they need to cancel or reschedule. Cancellations with less than 48 hours notice may result in a fee to cover scheduling costs, which will be communicated to the customer at the time of booking.
We reserve the right to reschedule jobs due to weather conditions, equipment issues, or other factors outside our control. In such cases, we will notify the customer as soon as possible and reschedule at the earliest available date.
Customers are responsible for clearing the work area before the scheduled start date as directed by our team. Failure to prepare the space may result in rescheduling or additional fees.
Payment terms will be specified in the written service agreement or work order for each project. Unless otherwise agreed in writing, payment in full is due upon project completion. We accept payment by the methods described in our service agreement.
For larger projects, we may require a deposit before work begins. Deposit amounts and conditions will be stated in the written agreement. Deposits are generally non-refundable if the customer cancels after materials have been ordered or work has commenced.
Overdue balances may be subject to a late fee as specified in the service agreement. We reserve the right to pursue unpaid balances through all available legal remedies.
Any warranty on labor or materials will be described in the written service agreement for your project. Warranties, where offered, are limited to the specific terms stated in that agreement and do not cover damage caused by misuse, improper care, normal wear and tear, or conditions outside the scope of the original work.
THE SITE AND ITS CONTENT ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.
To the fullest extent permitted by law, Alton Concrete Polishing & Epoxy Flooring shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or our services, even if we have been advised of the possibility of such damages.
Our total liability to you for any claim arising from your use of the Site shall not exceed the amount you paid us for the specific service giving rise to the claim. Nothing in these terms limits liability for gross negligence, willful misconduct, or claims that cannot be limited under applicable law.
All content on this Site - including text, images, logos, and other materials - is the property of Alton Concrete Polishing & Epoxy Flooring or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content from this Site for commercial purposes without our written permission.
We prefer to resolve disputes directly and informally. If you have a concern about our services or this Site, please contact us first and give us an opportunity to address it.
If a dispute cannot be resolved informally, both parties agree to attempt mediation before pursuing litigation. Any legal action arising from these terms or our services that is not resolved through mediation shall be brought exclusively in the courts of Texas, and both parties consent to personal jurisdiction in that forum.
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in Texas.
We may update these Terms and Conditions from time to time. When we do, we will update the effective date at the top of this page. Your continued use of the Site after any change constitutes your acceptance of the updated terms. We encourage you to review this page periodically.
If you have questions about these Terms and Conditions, please contact us:
Alton Concrete Polishing & Epoxy Flooring
208 Colorado St, Alton, TX 78573
contact@altonconcretepolishingandepoxyflooring.com